Benefits to LAs and Support Units:

• Opportunity to rate and comment on their SIMS Support
• Instant and speedy response
• Unbiased analysis process managed and monitored by Capita Education Services
• Benchmark levels across all Local Authorities (LAs) arising from a standard process
• Freedom to be honest with the assurance that all results will be treated with confidentiality and shared only within the home LA
• Prospects of improvements to their SIMS Support Service
• Immediate returns & analyses available for review
• Vital evidence for Best Value processes and OfSTED reviews
• Customer-focused culture encouraged within the authority
• Systematic approach for collating your schools' perceptions and opinions
• Support data available to review departmental achievements
• Indicate service standards benchmarked against other LAs
• Boost morale and provide positive feedback to support team members

Other benefits for accredited sites include:

• Use of accredited support team logo on LA stationery and promotional materials, etc.
• Accredited lapel badges for all members of the accredited LA team
• Drinks reception for accredited LAs at the SIMS Annual Conference.