An overview of maintained schools software services

Professional Services offer a range of services to help you make the most of your SIMS system. These are:

• Report Creation Service provides assistance with creating a wide range of reports from within SIMS .net. NEW



• Timetable Creation Service.  We will produce your timetable for you and offer telephone and online support for any timetabling queries. New for Secondary Schools



• An extensive range of training courses for all the SIMS Applications, led by experienced trainers at our customised training suites in Milton Keynes and Wakefield. Courses are also available at a number of Capita Regional Centres.

• Use the handy NEW online Training Calendar to find and book your courses.
  Click Here
  



• Guidance and support throughout any implementation by offering project management days to guarantee that your SIMS implementation or upgrade runs smoothly and minimizes disruption. Specific packages for training and development of the system can be managed from within the service.



• Onsite consultancy to give customised training and advice on planning and development of the system. Consultants are available to run onsite consultancy days specific to schools' requirements. Training can then be taken on schools' specific dataset and the consultants will have the ability to assist with further planning and development of the system.



• Flexible, back-up support to your in-house IT team with a Professional Support Partnership. Our consultants can be scheduled to be onsite to assist you for either short term projects or when you require additional skilled resources for those infrequent but complex tasks, such as end of year reporting.



• A Healthcheck for all schools designed to look at whether SIMS is at its best working order and we will provide practical suggestions as to how data can be used to help support policy aims and decision making in your school. NOW for Secondary Schools



• Installations of new software and advice on your SIMS queries by our Technical Services team.



• Support to all SIMS users with access to our trained specialists who are available by phone to answer all technical questions and with access to SupportNet's Knowledge base, forums and documentation, information is instantly available 24 hours a day.

For more information, please contact the Professional Services team
Telephone: 0844 893 9000 or Email: profserv@capita.co.uk