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Teacher support
Capita provides access to a variety of essential support functions to ensure sustainability and progress of usage of this sophisticated eLearning service. As part of this service, User Communities are provided with face-to-face meetings and web-forums to share best practice – this enables clusters and the wider SIMS .net Learning Platform community to share their experiences.
Teachers are also provided with a telephone, email and web helpdesk for guidance and support on the use of SIMS .net Learning Platform.
SIMS .net Learning Platform is receiving significant investment and development from both Capita and its partners. As new capabilities are launched these are offered to schools as part of their maintenance and upgrade service – automatically within the Capita SIMS .net Learning Platform managed service.
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